General FAQs Hail/Storm Damage FAQs Insurance Claim FAQs Warranty Information
How do I know who to hire for the repairs or remodel to my home?
Always do your due diligence! Never hire someone who just shows up at your door and pressures you into hiring them! Take your time and make sure you are comfortable with the company you hire.
Yes, a 3% convenience charge will be applied for all credit card transactions.
We do not charge for site visits or estimates.
Yes, we offer military discounts on all non-insurance work. Please speak with your project manager for more details.
We are fully licensed and insured in the trades and areas where we work.
Yes, we work with all insurance companies. We will be able to fix all your problems on the exterior of your home.
No, covering deductibles is against Colorado law. Please see Senate Bill 12-038 for more information, The Consumer Bill of Rights.
The size and scope of the work you requested will determine how quick estimates are returned. Small repairs may be given immediately on the initial site visit. Larger estimates will be returned no later than the next day. If more time is needed, your project manager will let you know. We want to ensure everything is accounted for so there are no surprises after we start the work.
We offer a five-year workmanship warranty on all complete roof replacements, a two-year workmanship warranty on all Simonton windows, and a one-year workmanship warranty on all other trade work. We do not offer warranties on small roof repairs.
All products we install come with a manufacturer's warranty. The warranty will vary based on the products you choose.
Call us immediately! Even if it is raining, we may be able to help. You need to act quickly to ensure you do not incur further damage
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Contact us for a free inspection. Here in Colorado, we are impacted by plenty of small hail that may not damage your roof. We will give you an honest assessment of your roof and inform you if you need a small repair, need to involve your insurance company, or are perfectly fine.
In most cases, not immediately. Hail damage creates small holes across the shingles in your roof. Over time, moisture can come through these holes. The sun will also accelerate the deterioration of these holes and make them larger. Other elements of your roof may be damaged more severely than your shingles. Vents and skylights are often penetrated by hail. These cause severe leaks. With your permission, we will temporarily seal up this damage until the item is replaced.
Yes, hail damage may impact the elevations of your home or business as well. Siding, windows, doors, paint, and other exterior elements may also be damaged. We offer full free exterior inspections.
Unfortunately, yes. Hail damage can impact any roof system regardless of your roof's age.
Don't panic! If you see shingles in your yard, they're probably not yours. The wind will blow debris from one part of your neighborhood to another. However, we do recommend you call us for a free roof inspection.
Call us to set up an appointment with one of our project managers. All of our team members are experts at working with insurance claims. We will help take the hassle of your insurance claim off your shoulders, letting you focus on your life.
Your insurance policy will determine what is covered. Replacement Cost Value (RCV) vs. Actual Cost Value (ACV). RCV means that the insurance will cover the entire replacement cost for your insurance claim. ACV means the insurance company is only covering the depreciated value of your claim (this is a less common policy).
Most insurance companies distribute payment between at least two checks. The first check that is issued covers the ACV, minus your deductible. The second check covers any RCV plus any supplements. The RCV payment is released by your insurance company after the work is completed, and the invoice is submitted.
This is not uncommon. If your mortgage company is listed on your check, you must contact them and receive their endorsement. Requirements vary between mortgage companies. If additional paperwork is needed, we are happy to work with you and your mortgage company to get everything taken care of.
If the damage was from the storm that the claim is covering, yes. It is not uncommon for items to be left out of an insurance claim. This is not malicious or intentional by your insurance company. Items may be obscured or overlooked during your adjuster’s inspection. We will help evaluate the damage, document it, and provide a supplemental estimate for the damage. If you choose to work with us, we will send the supplement to your insurance company for them to approve it. We work as your advocate to make sure you are taken care of.
All Warranties offered by Liberty Construction start on the final payment for the project and end after the period stated on the work authorization has passed. These warranties only cover the workmanship (labor) of the install. The manufacturer is responsible for manufacturer defects of their products.
In the event of a warranty claim, it is the customer’s responsibility to report the issue to Liberty Construction immediately. If the issue is deemed to be warranty-related and has sustained additional damage due to the customer's neglect to report the issue in a timely manner, Liberty Construction is not responsible for the additional damage.
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